Support
Help That Understands Your Setup
Software rollout succeeds or fails on support. Onboarding, migration, training and day-to-day help are part of working with us.
What we cover
Support Across The Rollout
Onboarding & configuration
Academic structure, fee heads, grading rules, user roles and permissions set up with your team.
Data migration
Existing student, staff and fee records imported from spreadsheets or your current system in a structured format.
Staff training
Role-based sessions for office staff, teachers and administrators, so adoption does not stall after go-live.
Ongoing assistance
Phone and email support during working hours, handled by people familiar with your configuration.
Reach support
Contact Us Directly
Phone during working hours is fastest for anything urgent.
FAQ
Common Support Questions
What is VidyaERP?
VidyaERP is an education ERP platform that brings academic, administrative, financial and communication workflows of an institution into one integrated system.
Who can use VidyaERP?
Administrators, principals, office staff, faculty, students and parents — each with a role-specific view and permissions.
Is VidyaERP suitable for schools?
Yes. Admissions, attendance, fees, exams, timetable, homework, transport, library and parent communication are covered for K-12 schools.
Is it suitable for colleges?
Yes. Colleges can manage courses and batches, a student information system, examinations, fees and accounts, faculty and placements.
What modules are included?
Twenty core modules across academics, administration, finance, campus services, HR, communication and analytics. Your final scope depends on what your institution selects.
Get Started
Ready to Transform the Way Your Institution Works?
Bring academics, administration, finance and communication together with VidyaERP.